Dispute network reason codes categorization

13.6 Credit not processed

13.7 Cancelled Merchandise/Services

12.6.1 Duplicate processing

12.6.2 Paid by other means

33 Fraud analysis request

10.1 EMV Liability Shift Counterfeit Fraud

10.2 EMV Liability Shift Non-Counterfeit Fraud

10.3 Other Fraud - Card Present Environment

10.4 Other Fraud - Card Absent Environment

10.5 Visa Fraud Monitoring Program

28 Request for copy bearing signature

30 Cardholder request due to dispute

34 Legal process request

11.1 Card Recovery Bulletin

11.2 Declined Authorization

11.3 No Authorization

12.1 Late Presentment

12.2 Incorrect Transaction Code

12.3 Incorrect Currency

12.4 Incorrect Account Number

12.5 Incorrect Amount

12.7 Invalid Data

13.8 Original Credit Transaction Not Accepted

13.1 Merchandise/Services Not Received

13.9 Non-Receipt of Cash or Load Transaction Value

13.3 Not as Described or Defective Merchandise/Services

13.4 Counterfeit Merchandise

13.5 Misrepresentation

13.2 Cancelled Recurring

4860 Credit Not Processed

4860 Timeshares

4860 Credit Posted as a Purchase

4834 Transaction Amount Differs

4834 Cardholder Debited More than Once for the Same Goods or Services

4834 ATM Disputes

4834 Charges for Loss, Theft, or Damages

4834 Late Presentment

4834 POI Currency Conversion (Dynamic Currency Conversion)

4834 Merchant Credit Correcting Error Resulting in Cardholder Currency Exchange Loss

4834 Improper Merchant Surcharge (Intra-European and Inter-European transactions only)

4834 Unreasonable Amount—Intra-European Economic Area (EEA) Transactions Only

6341 Fraud investigation

4837 No Cardholder Authorization

4849 Questionable Merchant Activity

4870 Chip Liability Shift

4871 Chip Liability Shift—Lost/Stolen/Never Received Issue (NRI) Fraud

6305 Cardholder does not agree with amount billed

6322 Request Transaction Certificate for a chip transaction

6323 Cardholder needs information for personal records

6342 Potential chargeback or compliance documentation is required

6343 IIAS Audit (for healthcare transactions only)

6390 Identifies a syntax error return

4808 General Chargeback AND General Arbitration Chargeback

4807 Deprecated

4812 Account number not on file

4859 Addendum, No-show, or ATM Dispute

4859 German Domestic Rule - Card Acceptor Unwilling or Unable to Render Services

4859 Addendum Dispute

4859 No-show Hotel Charge

4831 Transaction Amount Differs

4831 Cardholder Debited More than Once for the Same Goods or Services

4831 Merchant Credit Correcting Error Resulting in Cardholder Currency Exchange Loss

4842 DEPRECATED: Late Presentment

4846 DEPRECATED: POI Currency Conversion (Dynamic Currency Conversion)

4901 Required Documentation Not Received to Support Second Presentment

4902 Documentation Received was Illegible

4903 Scanning error—Unrelated Documents or Partial Scan

4905 Acquirer Reference Data (ARD) Does Not Match or is Invalid

4908 Invalid Acquirer Reference Data; Documentation Received

4968 bad code - needs investigation

4840 bad code - needs investigation

4855 Transaction Did Not Complete

4853 General Defective/Not as Described

4853 Goods or Services Were Either Not as Described or Defective

4853 Goods or Services Not Provided

4853 Failed Travel Merchant—Intra-EEA and Domestic European Transactions Only

4853 Digital Goods Purchase of USD 25 or Less

4853 Credit Not Processed

4853 Counterfeit Goods

4853 Cardholder Dispute of a Recurring Transaction

4853 Issuer Dispute of a Recurring Transaction

4853 Addendum Dispute

4853 No-show Hotel Charge

4853 Transaction Did Not Complete

4853 Timeshares

4853 Credit Posted as a Purchase

4841 Digital Goods Purchase of USD 25 or Less

4841 Canceled Recurring or Digital Goods Transactions

4841 Cardholder Dispute of a Recurring Transaction

4841 Issuer Dispute of a Recurring Transaction

6321 Cardholder does not recognize transaction

4863 Cardholder Does Not Recognize—Potential Fraud