Merchant Platform (Production Environment)：https://app.uqpay.com
Registration Steps:1. Click [Sign Up] to start registration
2. Fill in Last Name, First Name, and Email Address.
Please KINDLY refer to the steps below:
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Email Verification and Account Password Setup1. After submission, go to your email inbox and click the [Confirm Email] link.
2. On the website, set your account password. This password will be used by the account holder to log in to the platform in the future.
After completing the password setup, click [Confirm Password] to proceed to 2FA verification.
Please KINDLY refer to the picture below:
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Set Up Two-Factor Authentication (2FA)
1. Download Google Authenticator (Android / iOS)
2. Use the app to scan the system-generated QR code
3.Enter the 6-digit verification code to complete verification
4. Please securely save the backup & recovery codes in case your mobile device is lost
Please KINDLY refer to the picture below:
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Activate Account
After logging in, go to the Banking page
Click [Verify Now]
Follow the instructions to fill in and upload company information
Confirm all details are correct and submit the application to move on to the review process.
Please KINDLY refer to the picture below:
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KYC Information Upload
When uploading company information and KYC documents, please follow these steps to ensure a smooth process:
1.Fill in all required fields and correct any errors highlighted in red.
2. Make sure all mandatory documents are uploaded. If you have optional documents, it’s recommended to upload them as well to avoid delay
*If certain information cannot be provided, please submit a formal explanation along with any relevant supporting documents. For instance, if the company website is unavailable, provide an explanation letter or appropriate marketing materials.*
3.After verifying that all information is correct, click [Submit Application].
4.Review time is approximately 1–3 business days.
5.Once approved, you will receive a system notification email.
Please KINDLY refer to the picture below:
Picture1:After approval, the system will automatically send a confirmation email to your registered email address. If additional information is required, please follow the instructions in the email or log in to the account to update the information.
Please don’t hesitate to reach us at UQPAY Customer Support Team if you have any question. Our customer support team is ready to help you!