Managing your margin

Use our self-service tool to top-up or withdraw margin 24/7 yourselves, via either Virtual Account or our API. 

What is margin?

Let's take a step back. When you booking a conversion, UQPAY needs to hold an amount of collateral on balance to minimise risk if this trade doesn't happen such as cancel or modify to lesser amount. Thus, you need to provide us with collateral so we can hold it on your account.

There's two types of collateral we accept:

●Margin: an amount held on your account for any conversions you want to book.

●Deposits: linked to specific, individual conversions. The deposit is deducted from the relevant balance at the point of booking the conversion. The remaining 'sell' amount of the conversion is debited on the settlement date of the conversion.

Why would I use margin over deposits?

Holding funds on Virtual account balance as margin means you don’t have to provide individual deposits every time you book a conversion. If you’re looking to provide collateral for your customers too, holding margin means you don’t have to collect deposits from your customers before booking a conversion on their behalf, speeding up the process and improving their experience.

How do I top up my margin?

Topping up your margin is now even easier.

If you're using Virtual Account, there's just two simple steps to follow:

●Log into the platform and find the right currency balance you want to top-up the margin on.

●Enter the amount and click on the margin top-up button. You'll need to make sure that there are sufficient funds on the balance for the margin to be topped up instantly.

If you're using our APIs, you'll need to authenticate and then use a the margin top-up endpoint to instruct the margin top-up transaction.

What happens if there are other pending transactions on my account?

Things to keep in mind:

●Margin top-ups take priority over all other transactions on your account. If you have a top-up margin transaction pending, as soon as sufficient funds become available on your balance, this transaction will happen first.

●If you don't want margin funds being used for any other pending conversions, payments or transfers on your account, make sure you create a margin top-up transaction before funding your balance.

Margin top-ups take priority over all other transactions on your account. If you have a top-up margin transaction pending, as soon as sufficient funds become available on your balance, this transaction will happen first.

How do I stop my margin funds being used for other pending transactions on my account?

If you don't want margin funds being used for any other pending conversions, payments or transfers on your account, make sure you create a margin top-up transaction before funding your balance.

How do I control permissions around who can top-up margin?

The permission on who can top up their margin balance is managed by UQPAY. If you need one or more of your contacts to get access to this functionality please contact our Customer Support.