I HAVE BOOKED THE WRONG CONVERSION DATE, CAN I CHANGE IT?

If you've booked a conversion with the wrong conversion date, you can change it from within Virtual Account by clicking on the 'Date Change' button on the conversion details page of the relevant conversion. A screen will be presented where you can define the new conversion date. Before the date change is executed a quote for how much this change will cost will be displayed on the screen. After the date change is executed, the confirmed cost will also be presented.