Collections
- Countries where our customer can be incorporated and get a named account
- Countries from which customers can receive funds into their named account (collection)
- SWIFT COLLECTIONS FAQ
- WHAT’s NON-ACCEPTED MODES OF FUNDING?
- WHY MY FUNDS HAVE NOT ARRIVED?
- Is there a limit to how much I can collect CAD/USD/GBP/EUR in one transaction?
Conversions
- WHY CAN'T I GET A RATE FOR MY CONVERSION?
- I HAVE BOOKED THE WRONG CONVERSION DATE, CAN I CHANGE IT?
- I HAVE TRADED THE WRONG AMOUNT, HOW DO I AMEND IT?
- MANAGING YOUR MARGIN
- FASTER CURRENCY CONVERSIONS
- FX TIMELINES
Payments
- MAKING PAYMENTS TO INDIA, INDONESIA, MALAYSIA AND THE PHILIPPINES – INR, IDR, MYR & PHP FAQ
- Countries to which a customer can make payments to
- PAYMENTS TROUBLESHOOTING
- PAYMENT TRACKING AND UNIVERSAL CONFIRMATIONS
- PAYMENT TRACE AND RECALLS FAQ
- SWIFT PAYMENT FEES