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  1. UQPAY | Help Center
  2. Virtual Banking

Virtual Banking

Collections

  • Countries where our customer can be incorporated and get a named account
  • Countries from which customers can receive funds into their named account (collection)
  • SWIFT COLLECTIONS FAQ
  • WHAT’s NON-ACCEPTED MODES OF FUNDING?
  • WHY MY FUNDS HAVE NOT ARRIVED?
  • Is there a limit to how much I can collect CAD/USD/GBP/EUR in one transaction?
See all 13 articles

Conversions

  • WHY CAN'T I GET A RATE FOR MY CONVERSION?
  • I HAVE BOOKED THE WRONG CONVERSION DATE, CAN I CHANGE IT?
  • I HAVE TRADED THE WRONG AMOUNT, HOW DO I AMEND IT?
  • MANAGING YOUR MARGIN
  • FASTER CURRENCY CONVERSIONS
  • FX TIMELINES
See all 10 articles

Payments

  • MAKING PAYMENTS TO INDIA, INDONESIA, MALAYSIA AND THE PHILIPPINES – INR, IDR, MYR & PHP FAQ
  • Countries to which a customer can make payments to
  • PAYMENTS TROUBLESHOOTING
  • PAYMENT TRACKING AND UNIVERSAL CONFIRMATIONS
  • PAYMENT TRACE AND RECALLS FAQ
  • SWIFT PAYMENT FEES
See all 8 articles

Account

  • WHAT DOCUMENTS ARE NEEDED TO ONBOARD A CORPORATE?

Rules and regulations

  • Supported FX modes
  • WIRE TRANSFER REGULATIONS (WTR2)
  • NON-PERMITTED ACTIVITY
  • RESTRICTED COUNTRIES
  • GUIDANCE ON UQPAY'S TRANSACTION MONITORING PROCESSES
UQPAY | Help Center
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