Security Measures
UQPAY implements multiple layers of security for all Crypto transactions:
Identity Verification
All merchants must complete KYC (Know Your Customer) and KYB (Know Your Business) verification before using Crypto services.
Fiat deposits must originate from bank accounts matching the registered merchant entity name.
Transaction Monitoring
All transactions are monitored in real-time for suspicious activity.
Unusual transaction patterns may trigger additional verification requirements.
UQPAY reserves the right to delay or reject transactions that raise compliance concerns.
Wallet Security
Always use Crypto → Addresses to store verified addresses.
Enable two-factor authentication (MFA) on your UQPAY account.
Never share your account credentials or API keys.
Compliance
UQPAY Crypto services operate in compliance with applicable regulations:
AML (Anti-Money Laundering): All transactions are screened against global sanctions lists.
KYC/KYB: Mandatory verification for all merchants.
Travel Rule: Transaction data is shared with relevant authorities as required by law.
Restricted Jurisdictions: Crypto services may not be available in certain countries. Check with your account manager for the latest list.
Reporting Suspicious Activity
If you notice any unauthorized transactions or suspicious activity on your account, contact UQPAY support immediately at [email protected] with the subject line URGENT.