Payments & FX
Payments, collections, SWIFT, FX rates, currency pairs, margins, and transaction tracking
48 articles
COBO & POBO currency list
FX Currency List
Payment tracking and universal confirmations
Currency triangulation
Faster currency conversions
FX timelines
Why the debited amount is different from the original payment?
Which exchange rate will be used to settle the transaction?
Transaction Limits
Can successful transaction be refunded or cancelled?
Applicable time periods for cancellation of transactions, cancellation of pre-auth and refunds
Why I didn't receive instant rewards after making UnionPay QR code payment?
When will refund arrive?
Can corporate account be used for UnionPay ebank payment?
Does UQPAY provide overseas local payment methods?
Why I didn't receive instant rewards for the UnionPay QR code payment made at 11:01pm?
Which payment methods does UQPAY support?
Does UQPAY provide any products other than payment solutions?
Why I failed paying outside Chinese mainland by presenting UnionPay app QR code?
Why BOC app reports error when scanning UnionPay QR code?
Is there any limit on the amount of UnionPay app QR code payment?
Unionpay app screenshot shows transaction succeeded, why the transaction cannot be found in UQPAY system?
Why I received instant rewards for making UnionPay QR code payment yesterday at 11:35pm but failed this afternoon at 2:45pm?
Where to see instant rewards received by scanning UnionPay QR code with BOC app?
Grabpay payment limits
Guidance on uqpay's transaction monitoring processes
Supported FX modes
What is SWIFT collections support currencies?
What payment types can I use to collect CAD/USD/GBP/EUR locally?
Is there a limit to how much I can collect CAD/USD/GBP/EUR in one transaction?
SWIFT payment fees
Payment trace and recalls FAQ
What currencies can I use to payment locally?
Countries to which a customer can make payments to
Making payments to india, indonesia, malaysia and the philippines – INR,IDR,MYR&PHP FAQ
Payments troubleshooting
Currency pairs for weekend FX conversions
Weekend FX conversion FAQ
Managing your margin
Why can't I get a rate for my conversion?
I have booked the wrong conversion date, can I change it?
SWIFT collections FAQ
What’s non-accepted modes of funding?
Supported Countries for Payment
Payment & FX SERVICES
Transaction
Currencies
Which currencies does UQPAY support?